FAQ
1. What is Niqaaab Wear’s mission?
We are the voice of the 1% of Muslim women who wear the niqab and do not have the freedom to wear it in several countries.
We represent them so we can present a positive image of them in the clothing world and be their voice.
We are the voice of the 1% of Muslim women who wear the niqab and do not have the freedom to wear it in several countries.
We represent them so we can present a positive image of them in the clothing world and be their voice.
2. How do I choose the correct size?
Please refer to the size options available on each product page. If you need help selecting the right size, contact our customer support team before placing your order.
Please refer to the size options available on each product page. If you need help selecting the right size, contact our customer support team before placing your order.
3. What payment methods do you accept?
All online payments are processed in Pakistani Rupees (PKR). For further payment-related queries, please contact customer support.
All online payments are processed in Pakistani Rupees (PKR). For further payment-related queries, please contact customer support.
4. How long does delivery take?
• Within Pakistan: 4 to 6 working days after dispatch for major cities (remote areas may take longer).
• International: Usually dispatched within 7 to 9 working days after confirmation.
Delivery time depends on the destination country and customs clearance.
Customers are responsible for any customs duties or taxes on international orders.
Delivery time depends on the destination country and customs clearance.
Customers are responsible for any customs duties or taxes on international orders.
5. What is your return and exchange policy?
You may request a return or exchange within 3 days of receiving your order if the product is damaged, defective, stained, incorrect, incomplete, or the wrong size.
The item must be unused, unwashed, and returned in its original packaging with all tags attached. Sale/promotional items are only eligible for exchange in cases of wrong item, damage, or size mismatch.
Minor color variations due to screen settings are not considered defects.
You may request a return or exchange within 3 days of receiving your order if the product is damaged, defective, stained, incorrect, incomplete, or the wrong size.
The item must be unused, unwashed, and returned in its original packaging with all tags attached. Sale/promotional items are only eligible for exchange in cases of wrong item, damage, or size mismatch.
Minor color variations due to screen settings are not considered defects.
6. How can I track my order?
Once your order is dispatched, you will receive tracking information. For any updates or assistance, contact our customer support team.
Once your order is dispatched, you will receive tracking information. For any updates or assistance, contact our customer support team.
7. How can I contact customer support?
• Phone: +92 332 000 1203
• Email: support@niqaaabwear.com
• Address: Suit #B-1, 2nd Floor Swiss Plaza, MA Jinnah Road, Quetta
• Support Hours: Monday – Saturday | 10:00 AM – 8:00 PM